---
title: Email Configuration for Sending Emails from Personal Addresses from the ACCUR8 TMS
description: "To enable sending emails from personal addresses within the system, follow these steps: ## **1. Set Up the Global SMTP Server:** Navigate to: [Email Settings](https://tms.accur8.services/settings) - *Email Settings* tab. ## **2. Configure Individual User Credentials:** Each user must configure their…"
url: "https://accur8.help/docs/email-configuration-for-sending-emails-from-personal-addresses-from-the-accur8-tms/"
updated: "2026-10-20"
category: FAQ
---

# Email Configuration for Sending Emails from Personal Addresses from the ACCUR8 TMS

To enable sending emails from personal addresses within the system, follow these steps:

## **1. Set Up the Global SMTP Server:**

Navigate to: [Email Settings](https://tms.accur8.services/settings) - *Email Settings* tab.

## **2. Configure Individual User Credentials:**

Each user must configure their username and password on their profile page:
 [My Profile](https://tms.accur8.services/my-profile) - *SMTP Email Sending Settings* section (bottom right).

- If multiple users must send emails from the same address, they should enter the same username and password.
- If the SMTP server is configured and the user has entered their credentials, the system will send emails using the user's personal email address.
- If the SMTP settings are missing, the system will use the default address: [no-reply@accur8.services](mailto:no-reply@accur8.services).

## **3. For Google Email Configuration:**

If using Gmail, apply the following settings:

- **SMTP Server:**smtp.gmail.com
- **Port:** 587
- **App Password:** Users need to generate an app password on the following link: [https://myaccount.google.com/apppasswords](https://myaccount.google.com/apppasswords)
- Leave the **SSL** option unchecked

## **4. For Microsoft Email Configuration:**

If using Microsoft Outlook, apply the following settings:

- **SMTP Server:** smtp.office365.com
- **Port:** 587
- **App Password:** Users must generate an app password. For instructions, refer to this guide: [How to Get and Use App Passwords](https://support.microsoft.com/en-us/account-billing/how-to-get-and-use-app-passwords-5896ed9b-4263-e681-128a-a6f2979a7944)
- Leave the **SSL** option unchecked

***Note**: Before generating an app password on the Microsoft portal, check the **Authenticated SMTP** box to enable it for users.

If the settings are incorrect or missing, the system will send a warning email to the logged-in user's email address when the email is sent for the first time, prompting them to review their configuration. It is advisable to send one test email message after the initial setup.

## **5. Sending Rate Confirmations:**

To configure legal text for rate confirmations, go to:

[Dispatch Settings](https://tms.accur8.services/dispatch-settings) and update the "Carrier Driver Agreement Notes" field.

## **6. Sending Invoices:**

To send invoices from the system:

- Configure the division's bank account where payments are received: [Divisions](https://tms.accur8.services/divisions)
- (Optional) Add legal text for invoices: [Accounting Settings](https://tms.accur8.services/accounting-settings)

* Each office belongs to a division. Selecting an office for a specific load or invoice will update the invoice print outputs accordingly.